Overview

The ReplyPlex public API and webhooks let you read and manage conversations, customers, and tags from your own systems — REST in, JSON out, and webhooks so you get notified instead of polling.

• Base URL — https://api.replyplex.com/public/v1
• Format — JSON in, JSON out (Content-Type: application/json)
• Versioning — the path is pinned to /public/v1. Additive changes (new fields, new endpoints) ship without a version bump; a breaking change would ship as /public/v2.

Quick start

An org admin creates a key in Settings → Developer → API keys. Then send it as a bearer token:

curl -H "Authorization: Bearer $RP_KEY" \
  "https://api.replyplex.com/public/v1/conversations?q=refund%20status:open"

That returns up to 50 matching conversation summaries. From here:

• Authentication — keys, scopes, expiry, and error codes.
• API reference — every endpoint and object shape.
• Webhooks — subscribe to events and verify signatures.
• MCP server — connect Claude, ChatGPT, or your IDE to your workspace.